Questions? Answers.
Just like your shoppers, you’ll have questions too!
What does a Remark expert do?
As a Remark expert, you'll be the primary resource for customers, providing answers to product queries, offering recommendations, and delivering exceptional customer service via live chat. This role is all about engaging in gear talk, not handling routine warranty requests.
What kind of flexibility does this role offer?
You have the freedom to work on your schedule from anywhere in the world, so long as you have an internet connection. It's perfectly tailored for outdoor enthusiasts who value work-life balance.
How do I engage with customers?
Your main interaction with customers will be through live chat, where you'll answer their questions about products, give expert advice based on your deep knowledge of outdoor gear, and keep up-to-date with the latest products and industry trends.
What makes the customer experience unique at Remark?
We focus on creating a positive and engaging experience for customers. Your role is crucial in fostering this environment through your expertise and enthusiasm for outdoor gear.
What compensation and benefits does Remark offer for this role?
The role offers a competitive payment structure, with the potential to earn more than $2,000 per month for part-time work. You'll also have exclusive access to pro-deals with leading industry brands.
