More sales. Fewer returns. Bigger baskets.
Safety concerns
Shoppers worry about side effects and quality. Our AI personas offer expert-vetted insights to ease their minds.
Purchase hesitation
Shoppers aren’t always sure what they need. Our AI personas help match products to their health goals.
One-off purchases
Shoppers often buy one-off. Our AI personas suggest recurring options to drive long-term value.
Empower personalized wellness journeys with expert insight.
Deliver empathetic, accurate guidance on products, usage, and next-step services to help shoppers reach their health goals safely.
Product recommendations
Recommend skincare, supplements, or wellness offerings tailored to individual goals and preferences.
Usage & safety guidance
Clarify proper application, ingredients, and best-practice routines for responsible use.
Personalized routines
Offer step-by-step regimen advice, whether it be morning and evening routines, supplement schedules, or self-care rituals.
Experience Remark.
Human experts share their knowledge, AI-personas assists shoppers, and your store gets smarter.
Built for clarity, care, and compliance.
Your customers expect transparency and support. Remark delivers both without breaking brand tone or regulatory trust.
Built for compliance
Handles supplement claims, disclaimers, and regulatory-sensitive copy. No risky language or rework needed.
Handles goal-based shopping
Supports customers looking for outcomes like better sleep, digestion, or recovery with structured, clear guidance.
Clarifies complex ingredients
Explains multi-syllable formulations in everyday language that builds trust, not confusion.
Shoppers aren’t the only ones getting VIP treatment.
Brands love Remark as much as shoppers love guidance.
Questions? Answers.
Just like your shoppers, you’ll have questions too! If you don’t find the answers below, book a quick call here.
What type of lift should I expect?
We generally create 10-20% net new revenue for our clients. Key drivers of this lift often come from helping shoppers outside of standard business hours, and providing insightful answers on-site so they stay in the checkout journey. Lightning-quick shopper attention spans require lightning-quick response times.
I have a few CS team members already. Could Remark work in tandem with my team?
Yes, we strive to be an extension of your team. Whether you have fifty customer service reps, or none at all, we can work smoothly with your existing team infrastructure. We excel at closing the time gaps of existing CS teams, especially in the evenings, on the weekends, or during the holidays.
Do you integrate with other chat platforms?
Yes. We have seamless integrations with all the major chat tools including Zendesk, Gorgias, Intercom, and many others. See more about our integrations at withremark.com/integrations.
Does Remark offer trials?
We sure do! We know our tool works and we’d love the opportunity to prove it to you. Duration of trials can vary based on web traffic, so book a discovery call for more details.
