More sales. Fewer returns. Bigger baskets.
Visualization barrier
Shoppers hesitate when they can’t envision furniture in their home. Our AI personas use room details to guide picks.
Size mismatch
Returns rise when items don’t fit. Our AI personas use room dimensions to recommend perfectly-sized pieces.
Missing accent pieces
Shoppers often overlook accents that tie a room together. Our AI personas suggest décor bundles to boost AOV.
Bring your brand’s design flair to every corner of the home.
Deliver expert-backed layouts, material insights, and seamless installation support in every interaction.
Layout & styling recommendations
Offer custom furniture placement, scale advice, and décor pairings tailored to any floorplan and aesthetic.
Material & care advice
Clarify upholstery choices, finish treatments, and upkeep best practices to showcase quality and reduce returns.
Assembly & installation support
Provide step-by-step setup instructions or recommend white-glove services. No guessing, no headaches.
Experience Remark.
Human experts share their knowledge, AI-personas assists shoppers, and your store gets smarter.
Expert guidance, styled for your brand.
From color palettes to cleaning instructions, Remark helps shoppers make confident choices without compromising on tone or design.
Built for considered purchases
Supports longer, multi-session buying journeys where shoppers research, compare, and consult before committing.
Supports room-based buying
Handles multi-item carts (like sofas, rugs, and lighting) with context-aware guidance across categories.
Bridges the showroom gap
Helps shoppers understand scale, materials, and styling without needing to see it in person.
Shoppers aren’t the only ones getting VIP treatment.
Brands love Remark as much as shoppers love guidance.
Questions? Answers.
Just like your shoppers, you’ll have questions too! If you don’t find the answers below, book a quick call here.
What type of lift should I expect?
We generally create 10-20% net new revenue for our clients. Key drivers of this lift often come from helping shoppers outside of standard business hours, and providing insightful answers on-site so they stay in the checkout journey. Lightning-quick shopper attention spans require lightning-quick response times.
I have a few CS team members already. Could Remark work in tandem with my team?
Yes, we strive to be an extension of your team. Whether you have fifty customer service reps, or none at all, we can work smoothly with your existing team infrastructure. We excel at closing the time gaps of existing CS teams, especially in the evenings, on the weekends, or during the holidays.
Do you integrate with other chat platforms?
Yes. We have seamless integrations with all the major chat tools including Zendesk, Gorgias, Intercom, and many others. See more about our integrations at withremark.com/integrations.
Does Remark offer trials?
We sure do! We know our tool works and we’d love the opportunity to prove it to you. Duration of trials can vary based on web traffic, so book a discovery call for more details.
