Perfect for
Luxury Fashion

Remark delivers personalized styling advice and fit support that feels like a concierge, minus the overhead.

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Why Remark

More sales. Fewer returns. Bigger baskets.

Style hesitation

Shoppers hesitate over fit and style. Our AI personas provide tailored styling advice to seal the sale.

High returns

Shoppers return items when size or style is off. Our AI personas gather personal details to recommend accurate fits.

Incomplete ensembles

Shoppers overlook additional pieces to complete their look. Our AI personas suggest curated additions to boost AOV.

Highlights

Elevate every wardrobe with bespoke style direction.

Bring one-to-one styling, fabric expertise, and insider access together in a premium, expert-led chat experience.

Styling & fit advice

Curate outfits, recommend sizes, and suggest layering or accessorizing tips based on shopper profiles.

Dynamic ensemble curation

Suggest complementary pieces and curated bundles, helping shoppers build complete looks and boosting AOV.

Fabric & care expertise

Explain material qualities, artisanal details, and preservation methods for investment pieces.

Product

Experience Remark.

Human experts share their knowledge, AI-personas assists shoppers, and your store gets smarter.

Tailored Fit

White-glove service, on autopilot.

Your shoppers expect elegance, ease, and discretion. Remark delivers all three without losing your voice.

Understands style nuance

Supports questions like “How sheer is it?” or “Does it wrinkle?” with detail that matches the sophistication of your offering.

Protects high-ticket moments

Helps reduce friction in high-consideration purchases with thoughtful sizing, fit, and fabric insights.

Styling, not just selling

Goes beyond SKUs by suggesting full looks and pairings that reflect personal style and seasonality.

Is this cut more relaxed or tailored through the shoulders?

2m ago  

Testimonials

Shoppers aren’t the only ones getting VIP treatment.

Brands love Remark as much as shoppers love guidance. Here’s why.

FAQs

Questions? Answers.

Just like your shoppers, you’ll have questions too! If you don’t find the answers below, book a quick call here.

What type of lift should I expect?

We generally create 10-20% net new revenue for our clients. Key drivers of this lift often come from helping shoppers outside of standard business hours, and providing insightful answers on-site so they stay in the checkout journey. Lightning-quick shopper attention spans require lightning-quick response times.

I have a few CS team members already. Could Remark work in tandem with my team?

Yes, we strive to be an extension of your team. Whether you have fifty customer service reps, or none at all, we can work smoothly with your existing team infrastructure. We excel at closing the time gaps of existing CS teams, especially in the evenings, on the weekends, or during the holidays.

Do you integrate with other chat platforms?

Yes. We have seamless integrations with all the major chat tools including Zendesk, Gorgias, Intercom, and many others. See more about our integrations at withremark.com/integrations.

Does Remark offer trials?

We sure do! We know our tool works and we’d love the opportunity to prove it to you. Duration of trials can vary based on web traffic, so book a discovery call for more details.

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