Find the plan
that fits your growth

Slide to set your monthly traffic, and unlock flexible pricing and features that evolve with your growth.

What’s your site’s average monthly traffic?

0

Starter

<50k visitors

$-

/mo

  • AI chat + core Knowledge Hub

  • Personalized copy + smart CTAs

  • Zapier + Klaviyo integrations

Plan unavailable
We've identified another plan that best suits your phase of growth.

Growth

<180k visitors

$-

/mo

  • Full on-site rewrites

  • Advanced Knowledge Hub

  • Shopify + Slack integrations

Plan unavailable
We've identified another plan that best suits your phase of growth.

Enterprise

180k+ visitors

$-

/mo

  • Every feature unlocked

  • Dedicated CSM + support

  • SOC2, SSO, custom pricing

Plan unavailable
We've identified another plan that best suits your phase of growth.

Starter

<50k visitors

$-

/mo

  • AI chat + core Knowledge Hub

  • Personalized copy + smart CTAs

  • Zapier + Klaviyo integrations

Plan unavailable
We've identified another plan that best suits your phase of growth.

Growth

<180k visitors

$-

/mo

  • Full on-site rewrites

  • Advanced Knowledge Hub

  • Shopify + Slack integrations

Plan unavailable
We've identified another plan that best suits your phase of growth.

Enterprise

180k+ visitors

$-

/mo

  • Every feature unlocked

  • Dedicated CSM + support

  • SOC2, SSO, custom pricing

Plan unavailable
We've identified another plan that best suits your phase of growth.

Engagement & Sales AI

Multi-Step Product Finder

Guided narrowing of choices to best-fit SKU.

Multi-Step Product Finder

Guided narrowing of choices to best-fit SKU.

Multi-Step Product Finder

Guided narrowing of choices to best-fit SKU.

Out-of-Stock Alternatives

Recommends substitutes when SKU is unavailable.

Out-of-Stock Alternatives

Recommends substitutes when SKU is unavailable.

Out-of-Stock Alternatives

Recommends substitutes when SKU is unavailable.

Upsell / Cross-Sell

Higher-margin add-ons during checkout & chat.

Upsell / Cross-Sell

Higher-margin add-ons during checkout & chat.

Upsell / Cross-Sell

Higher-margin add-ons during checkout & chat.

Personalised Product Recs

On-the-fly “You may also like” suggestions.

Personalised Product Recs

On-the-fly “You may also like” suggestions.

Personalised Product Recs

On-the-fly “You may also like” suggestions.

Abandoned Cart Recovery

AI nudges via email to rescue lost carts.

Abandoned Cart Recovery

AI nudges via email to rescue lost carts.

Abandoned Cart Recovery

AI nudges via email to rescue lost carts.

Hybrid Human + AI Chat

Escalates from AI to trained human experts inside the widget.

Hybrid Human + AI Chat

Escalates from AI to trained human experts inside the widget.

Hybrid Human + AI Chat

Escalates from AI to trained human experts inside the widget.

Customer-Targeted LP Gen

Auto-build landing pages tailored to a shopper’s interests or campaign.

Customer-Targeted LP Gen

Auto-build landing pages tailored to a shopper’s interests or campaign.

Customer-Targeted LP Gen

Auto-build landing pages tailored to a shopper’s interests or campaign.

Proactive Engagement Triggers

Opens chat on scroll, exit intent, cart total, etc.

Proactive Engagement Triggers

Opens chat on scroll, exit intent, cart total, etc.

Proactive Engagement Triggers

Opens chat on scroll, exit intent, cart total, etc.

Embedded User Prompter

“Ask AI” mini-widget embeddable in PDPs, blogs, landing pages.

Embedded User Prompter

“Ask AI” mini-widget embeddable in PDPs, blogs, landing pages.

Embedded User Prompter

“Ask AI” mini-widget embeddable in PDPs, blogs, landing pages.

Dynamic Personalization

Real-time copy, image & offer swaps for each visitor.

Dynamic Personalization

Real-time copy, image & offer swaps for each visitor.

Dynamic Personalization

Real-time copy, image & offer swaps for each visitor.

AI Expert Chat (24/7)

Always-on AI that answers product & support questions in seconds.

AI Expert Chat (24/7)

Always-on AI that answers product & support questions in seconds.

AI Expert Chat (24/7)

Always-on AI that answers product & support questions in seconds.

Support Automation

Returns / Exchanges Automation

Automate RMA creation and policy checks.

Returns / Exchanges Automation

Automate RMA creation and policy checks.

Returns / Exchanges Automation

Automate RMA creation and policy checks.

Subscription Management

Pause, skip or swap subscriptions via chat.

Subscription Management

Pause, skip or swap subscriptions via chat.

Subscription Management

Pause, skip or swap subscriptions via chat.

Custom AI Behaviors

Fine-tune flows by ticket type or VIP tier.

Custom AI Behaviors

Fine-tune flows by ticket type or VIP tier.

Custom AI Behaviors

Fine-tune flows by ticket type or VIP tier.

AI Ticket Deflection

Answers repetitive FAQs before they hit the queue.

AI Ticket Deflection

Answers repetitive FAQs before they hit the queue.

AI Ticket Deflection

Answers repetitive FAQs before they hit the queue.

Order-Status / WISMO

Self-serve shipment tracking & order updates.

Order-Status / WISMO

Self-serve shipment tracking & order updates.

Order-Status / WISMO

Self-serve shipment tracking & order updates.

Analytics & Insights

Conversation Summaries & Sentiment

Auto TL;DR + mood score for every thread.

Conversation Summaries & Sentiment

Auto TL;DR + mood score for every thread.

Conversation Summaries & Sentiment

Auto TL;DR + mood score for every thread.

Customer 360 Profiles

Unified view of browsing, purchases, support.

Customer 360 Profiles

Unified view of browsing, purchases, support.

Customer 360 Profiles

Unified view of browsing, purchases, support.

Conversion Attribution

Links AI chats to incremental revenue.

Conversion Attribution

Links AI chats to incremental revenue.

Conversion Attribution

Links AI chats to incremental revenue.

Drop-Off & Funnel Analytics

Pinpoint where shoppers abandon flows.

Drop-Off & Funnel Analytics

Pinpoint where shoppers abandon flows.

Drop-Off & Funnel Analytics

Pinpoint where shoppers abandon flows.

Real-Time Dashboards

Live metrics on revenue, CSAT, deflection.

Real-Time Dashboards

Live metrics on revenue, CSAT, deflection.

Real-Time Dashboards

Live metrics on revenue, CSAT, deflection.

Integrations

Messaging (Klaviyo, Postscript)

Trigger SMS / Email flows from chat events.

Messaging (Klaviyo, Postscript)

Trigger SMS / Email flows from chat events.

Messaging (Klaviyo, Postscript)

Trigger SMS / Email flows from chat events.

Open API & Webhooks

Build custom workflows or BI dashboards.

Open API & Webhooks

Build custom workflows or BI dashboards.

Open API & Webhooks

Build custom workflows or BI dashboards.

Helpdesks (Gorgias, Gladly, Zendesk)

Push transcripts & tags to your ticketing system.

Helpdesks (Gorgias, Gladly, Zendesk)

Push transcripts & tags to your ticketing system.

Helpdesks (Gorgias, Gladly, Zendesk)

Push transcripts & tags to your ticketing system.

Reviews / UGC (Yotpo, Junip)

Surface star ratings & quotes inside chat.

Reviews / UGC (Yotpo, Junip)

Surface star ratings & quotes inside chat.

Reviews / UGC (Yotpo, Junip)

Surface star ratings & quotes inside chat.

Salesforce Commerce Cloud

Cartridge integration for enterprise storefronts.

Salesforce Commerce Cloud

Cartridge integration for enterprise storefronts.

Salesforce Commerce Cloud

Cartridge integration for enterprise storefronts.

WooCommerce & Magento

Native plugins with real-time sync.

WooCommerce & Magento

Native plugins with real-time sync.

WooCommerce & Magento

Native plugins with real-time sync.

Shopify

One-click install; syncs catalog & orders.

Shopify

One-click install; syncs catalog & orders.

Shopify

One-click install; syncs catalog & orders.

Customization & Branding

Headless Widget / SDK

Drop AI anywhere via JS or React SDK.

Headless Widget / SDK

Drop AI anywhere via JS or React SDK.

Headless Widget / SDK

Drop AI anywhere via JS or React SDK.

Multi-Language Support

Auto-detect & respond in 50+ languages.

Multi-Language Support

Auto-detect & respond in 50+ languages.

Multi-Language Support

Auto-detect & respond in 50+ languages.

Custom Tone / Personality

Adjust global voice (witty, expert, minimal).

Custom Tone / Personality

Adjust global voice (witty, expert, minimal).

Custom Tone / Personality

Adjust global voice (witty, expert, minimal).

Color & Font Control

Match chat UI to brand guidelines.

Color & Font Control

Match chat UI to brand guidelines.

Color & Font Control

Match chat UI to brand guidelines.

Admin & Security

Data Residency Options

Choose US, EU, or APAC data stores.

Data Residency Options

Choose US, EU, or APAC data stores.

Data Residency Options

Choose US, EU, or APAC data stores.

SOC 2 Type II / GDPR

Independent audit & EU compliance.

SOC 2 Type II / GDPR

Independent audit & EU compliance.

SOC 2 Type II / GDPR

Independent audit & EU compliance.

Settings & Config Mgmt

Toggle rules, channels, branding in real time.

Settings & Config Mgmt

Toggle rules, channels, branding in real time.

Settings & Config Mgmt

Toggle rules, channels, branding in real time.

AI Playground

Safely test new prompts before going live.

AI Playground

Safely test new prompts before going live.

AI Playground

Safely test new prompts before going live.

Unlimited Admin Seats & RBAC

Any teammate, granular roles.

Unlimited Admin Seats & RBAC

Any teammate, granular roles.

Unlimited Admin Seats & RBAC

Any teammate, granular roles.

Success & SLAs

99.9 % Uptime SLA

99.9 % Uptime SLA

99.9 % Uptime SLA

99.99 % Uptime SLA

99.99 % Uptime SLA

99.99 % Uptime SLA

Custom Onboarding & Migration

White-glove data import & A/B setup.

Custom Onboarding & Migration

White-glove data import & A/B setup.

Custom Onboarding & Migration

White-glove data import & A/B setup.

Quarterly Biz Reviews

Data-driven roadmap & ROI alignment.

Quarterly Biz Reviews

Data-driven roadmap & ROI alignment.

Quarterly Biz Reviews

Data-driven roadmap & ROI alignment.

Monthly Strategy Sessions

Deep dives on experiments & playbooks.

Monthly Strategy Sessions

Deep dives on experiments & playbooks.

Monthly Strategy Sessions

Deep dives on experiments & playbooks.

Dedicated Account Manager

Strategy & escalation point.

Dedicated Account Manager

Strategy & escalation point.

Dedicated Account Manager

Strategy & escalation point.

24 / 7 On-Call

Pager rotation for critical issues.

24 / 7 On-Call

Pager rotation for critical issues.

24 / 7 On-Call

Pager rotation for critical issues.

Email + Chat < 4 h (9×5)

Priority queue via Email/Slack.

Email + Chat < 4 h (9×5)

Priority queue via Email/Slack.

Email + Chat < 4 h (9×5)

Priority queue via Email/Slack.

Slack Channel < 30 min (24×5)

Real-time help from CSM & engineers.

Slack Channel < 30 min (24×5)

Real-time help from CSM & engineers.

Slack Channel < 30 min (24×5)

Real-time help from CSM & engineers.

Email Support < 1 Biz Day

Ticket response target: 24h weekdays.

Email Support < 1 Biz Day

Ticket response target: 24h weekdays.

Email Support < 1 Biz Day

Ticket response target: 24h weekdays.

Knowledge Base & Docs

Self-serve setup guides and API refs.

Knowledge Base & Docs

Self-serve setup guides and API refs.

Knowledge Base & Docs

Self-serve setup guides and API refs.
ROI Calculator

Forecast your ROI

Enter traffic, conversion rate, and AOV to estimate revenue lift and support cost savings.

0
0
0

Annual Revenue Lift

Driven by a projected +8% increase in conversion rate

$

Annual Support Savings

Driven by a projected +8% increase in conversion rate

$

ROI Projection

With current conversion inputs

2x

Want us to prove it to you?
Let’s run a 1-month proof-of-concept.

Book POC
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Trusted by forward-thinking brands to generate millions in GMV

Testimonials

Shoppers aren’t the only ones getting VIP treatment.

Brands love Remark as much as shoppers love a good deal. Here’s why.

FAQs

Questions? Answers.

Just like your shoppers, you’ll have questions too! If you don’t find the answers below, book a quick call here.

What type of lift should I expect?

We generally create 10-20% net new revenue for our clients. Key drivers of this lift often come from helping shoppers outside of standard business hours, and providing insightful answers on-site so they stay in the checkout journey. Lightning-quick shopper attention spans require lightning-quick response times.

I have a few CS team members already. Could Remark work in tandem with my team?

Yes, we strive to be an extension of your team. Whether you have fifty customer service reps, or none at all, we can work smoothly with your existing team infrastructure. We excel at closing the time gaps of existing CS teams, especially in the evenings, on the weekends, or during the holidays.

Do you integrate with other chat platforms?

Yes. We have seamless integrations with all the major chat tools including Zendesk, Gorgias, Intercom, and many others. See more about our integrations at withremark.com/integrations.

Does Remark offer trials?

We sure do! We know our tool works and we’d love the opportunity to prove it to you. Duration of trials can vary based on web traffic, so book a discovery call for more details.