Deeper insights, displayed beautifully
Easily sort and filter shoppers by level of intent, recency of activity, geography, and product categories.
Custom intent scoring
Shoppers are scored in real-time based on their likelihood to purchase with Remark’s propriety algorithm
Meaningful insights
Get beyond basic demographics to more valuable insights into why your customers are shopping and exactly what they are looking for
Detailed history
See how each user is interacting with your online store and engaging with Remark’s expert chat
Not just another AI chat bot
Explore how Remark uses a custom blend of human experts, AI, and detailed brand knowledge to provide your shoppers the most personalized experience on the web.
2-Month POC Period
Dedicated Implementation Manager
Live Human Chat
Live AI Chat
Customized Knowledge Hub
Conversation Start Prompts
Onsite PDP Rewrites
U.S. Based Human Experts
If you use them, we integrate with them.
With a single click, bring product expertise to your store. Costly and complex integrations aren't fun for anybody. We make it easy for you, but mostly for us.
Conversations that convert across industries.
From outdoor gear specs to wellness routines, Remark’s AI personas deliver tailored expertise every time.
Questions? Answers.
Just like your shoppers, you’ll have questions too! If you don’t find the answers below, book a quick call here.
What type of lift should I expect?
We generally create 10-20% net new revenue for our clients. Key drivers of this lift often come from helping shoppers outside of standard business hours, and providing insightful answers on-site so they stay in the checkout journey. Lightning-quick shopper attention spans require lightning-quick response times.
I have a few CS team members already. Could Remark work in tandem with my team?
Yes, we strive to be an extension of your team. Whether you have fifty customer service reps, or none at all, we can work smoothly with your existing team infrastructure. We excel at closing the time gaps of existing CS teams, especially in the evenings, on the weekends, or during the holidays.
Do you integrate with other chat platforms?
Yes. We have seamless integrations with all the major chat tools including Zendesk, Gorgias, Intercom, and many others. See more about our integrations at withremark.com/integrations.
Does Remark offer trials?
We sure do! We know our tool works and we’d love the opportunity to prove it to you. Duration of trials can vary based on web traffic, so book a discovery call for more details.
