What's the biggest mistake brands make with on-site chat? There are a lot of brands that are still running their chat as though it's one size fits all. Each response is the same no matter who's on the other end. That's the biggest mistake because shoppers want a brand experience that feels personal and tailored to their specific needs even when they're shopping online. Big surprise. That's exactly what Remark Fix is. We transform what's much too often a generic experience and give it the human touch, personalizing every interaction to your brand and your customer. So each chat builds trust and drives conversion.
There are a lot of brands that are still running their chat as though it's one size fits all. Each response is the same no matter who's on the other end. That's the biggest mistake because shoppers want a brand experience that feels personal and tailored to their specific needs even when they're shopping online. Big surprise.
That's exactly what Remark Fix is. We transform what's much too often a generic experience and give it the human touch, personalizing every interaction to your brand and your customer. So each chat builds trust and drives conversion.
